Comments on: What Is An Upgrade Worth To You? http://jimmitchell.org/2009/01/17/what-is-an-upgrade-worth-to-you/ Mac Morsels and Other Useful Stuff Mon, 07 May 2012 00:06:16 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Troy Banther http://jimmitchell.org/2009/01/17/what-is-an-upgrade-worth-to-you/comment-page-1/#comment-388 Troy Banther Tue, 24 Mar 2009 12:55:57 +0000 http://jimmitchell.org/?p=745#comment-388 <p>As a systems administrator and a "pro" small business person, I believe it is up to the company itself.</p> <p>For some, if they choose to allow unlimited upgrades for the life of the product to established customers, then I believe it is their right. I would tend to follow this line since I believe that keeping the established customers in a state of contentment with the product is a social and business positive.</p> <p>For others, if they choose to pull a "Redmond" and charge for the mouse and the mouse-trap then that is their right. I believe it is a poor business model and doomed to eventually fail.</p> As a systems administrator and a “pro” small business person, I believe it is up to the company itself.

For some, if they choose to allow unlimited upgrades for the life of the product to established customers, then I believe it is their right. I would tend to follow this line since I believe that keeping the established customers in a state of contentment with the product is a social and business positive.

For others, if they choose to pull a “Redmond” and charge for the mouse and the mouse-trap then that is their right. I believe it is a poor business model and doomed to eventually fail.

]]> By: James http://jimmitchell.org/2009/01/17/what-is-an-upgrade-worth-to-you/comment-page-1/#comment-387 James Sun, 01 Feb 2009 08:20:53 +0000 http://jimmitchell.org/?p=745#comment-387 <p>I prefer the way that Adobe used to do upgrades before all of the CS nonsense.</p> <p>When version 1 was made obsolete by version 2, they would sell a special upgrade copy of v2 at half the price of the full copy. The catch was that the upgrade copy required both v2 and v1 serial numbers.</p> <p>This allowed Adobe to restrict half-price upgrade copies to users of the previous version, without the need to "keep track of a user base" as you mentioned.</p> <p>They have since done away with this type of offer (and raised their prices to add insult to injury), so I have upgraded to Pixelmator.</p> I prefer the way that Adobe used to do upgrades before all of the CS nonsense.

When version 1 was made obsolete by version 2, they would sell a special upgrade copy of v2 at half the price of the full copy. The catch was that the upgrade copy required both v2 and v1 serial numbers.

This allowed Adobe to restrict half-price upgrade copies to users of the previous version, without the need to “keep track of a user base” as you mentioned.

They have since done away with this type of offer (and raised their prices to add insult to injury), so I have upgraded to Pixelmator.

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