Mac OS X: How to Troubleshoot a Software Issue

5/14/09 By

Is it a software or hardware issue? You may not be able to determine this with certainty before troubleshooting. Troubleshoot software before hardware unless the issue prevents any software troubleshooting. See Mac OS X Troubleshooting: How to Isolate an Issue for more information.

A good Apple support article outlining a smart way to deal with system issues. Every Mac user should learn how to troubleshoot like this.

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About Jim Mitchell

Jim started out with a Mac SE/30 and a whole lot of love for that machine. It was during those early years working with PageMaker, Freehand & Photoshop that he learned the importance of keeping a system in tip-top shape. Now, as a systems admin with more than 20 years of experience under his belt, Jim’s ongoing efforts help keep the Macs of others running smoothly. You can follow Jim on Twitter at @jimmitchell.

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