Mac OS X: How to Troubleshoot a Software Issue
Mac OS X: How to troubleshoot a software issue
Is it a software or hardware issue? You may not be able to determine this with certainty before troubleshooting. Troubleshoot software before hardware unless the issue prevents any software troubleshooting. See Mac OS X Troubleshooting: How to Isolate an Issue for more information.
A good Apple support article outlining a smart way to deal with system issues. Every Mac user should learn how to troubleshoot like this.
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